Privacy policy

Who is responsible

The controller for Clyent account, website and billing data is Good Dynamics LLC, 30 N. Gould Street, Suite R, Sheridan, WY 82801, USA. Wyoming Filing ID 2024-001561455. Contact hello@clyent.io. Clyent is a brand of Good Dynamics LLC. We do not name a data protection officer or an EU representative on this page, because one is not appointed in the company record used here. This policy is dated 30 October 2026.

Two roles

For your account, support messages and, when checkout is enabled, your subscription, Good Dynamics LLC is the controller.

For prospect and contact data that you upload, or that Clyent collects and stores on your instructions, you are the controller and Good Dynamics LLC is the processor. Clyent uses that data to provide the service you configured. It does not decide your campaign, your legal basis, or who you may contact.

Data the service processes

• Account details you submit, such as name, email and company.
• Messages you send to hello@clyent.io or through the demo request form.
• Product records needed to run a workspace: campaigns, connected channels you configure, and the prospect records the product stores for you.
• Billing status when a paid plan is active. Card numbers are handled by Stripe, not stored by Clyent.
• Technical logs needed to operate and secure the service.

Why

Account and product data are processed to perform the contract. Security and service administration rely on legitimate interests. Non-essential cookies and scripts run only with consent. We also process data where the law requires it. We do not sell personal data.

Your outreach duties

You are responsible for lawful outreach. That includes the GDPR, article 21 of the Spanish LSSI (no unsolicited commercial email except where that law allows it), the UK PECR rules on electronic mail and cookies, and the US CAN-SPAM Act. You must have a lawful basis for the data you use, identify the sender, and include a working way to opt out.

Unsubscribe handling is your obligation. Where Clyent sends a message for you, the product can carry an unsubscribe instruction, but you must honor opt-outs and must not ask Clyent to contact someone who has opted out or who you are not allowed to contact. Clyent does not supply a legal basis for your campaigns.

Who else receives data

Infrastructure used to run the product includes Supabase for the database and sign-in, Vercel for hosting, and Stripe when a subscription payment is processed. Outbound email uses the email provider configured for the workspace. These providers act on our instructions for the service. We do not publish a claim that a particular transfer contract has already been signed with every provider.

International transfers

Good Dynamics LLC is established in the United States, so personal data is processed there. If you are in the EEA or the United Kingdom, a transfer tool may be required. This policy does not state that a specific tool is already in place for every transfer.

How long we keep it

Account data is kept while the account is open, and afterwards for as long as needed to finish the contract, handle disputes, and meet legal duties. The product does not enforce one public retention number for every record, so this policy does not invent one.

Your rights

Depending on where you live, you may ask for access, correction, deletion, restriction, portability, or to object, and you may complain to a supervisory authority. Email hello@clyent.io. We respond within the time the applicable law requires. If you are a prospect contacted by a Clyent customer, that customer is the controller for the campaign; we will help them answer when the request reaches us and we hold the data as processor.